YOUR ENERGY PARTNER

Information for our customers,

You may have seen reports in the media about a contractual dispute with one of our suppliers of electricity. We apologies for any distress or uncertainty these reports may have created.

As we navigate the current New Zealand energy crisis, our commitment to you remains our top priority. As such we have completed a process to ensure there is no interruption whatsoever, of electricity supply to you.

We also commit to communicating to you, our customers, before anyone else.

If you have any questions or concerns, please do not hesitate to contact us on 0800 402 403, via email to info@prime.co.nz or by speaking with your Account Manager directly.

NZ OWNED AND OPERATED

Prime energy are proud to be 100% NZ owned and operated. All our returns are retained and reinvested back into the community.

CUSTOMER FOCUSSED

Tell us what you want from your electricity supplier and we will provide you with a solution tailored to your needs.

FLEXIBLE SOLUTIONS

We are a small and agile team, meaning we can react to customer requests quickly. We are a growing local business ourselves so understand the needs of our customers.

Prime Energy is proud to be a provider of Toitū carbonzero Certified Energy​

As a locally owned and operated business in our country’s electricity retail market, we are thrilled to demonstrate our commitment to a cleaner, greener New Zealand and the national goal of carbon neutrality by 2050.

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